R.E.A.C.H. Trust Center
Your privacy, data, and security — by design
Welcome to the R.E.A.C.H. Trust Center
Trust is foundational to everything we build.
R.E.A.C.H. is committed to protecting your privacy, securing your information, and using artificial intelligence responsibly. Our Trust Center provides clear information about how we collect, use, protect, and manage information across the R.E.A.C.H. ecosystem.
Whether you are using R.E.A.C.H. Clarity as an individual or R.E.A.C.H. High Performance or R.E.A.C.H. Intelligence as part of an organization, our commitment remains the same:
Browse all policies and documents using the tabs below.
Privacy First
We collect only what's needed to personalize your experience. No third-party ad tracking, no selling your data — ever.
Transparency
You can see what data we hold about you at any time through your Profile, and you control what you share.
Your Data, Your Control
You can request a full data export or a complete account purge at any time. Deleting your data is permanent and irreversible.
Secure by Design
All data is encrypted in transit and at rest. Authentication and session management are handled by the platform's secure backend.
Clear Policies
Our Privacy Policy and Terms of Service are written in plain language so you always know where you stand.
Reach Out Anytime
Questions about your data or privacy? Contact R.E.A.C.H. support and we'll respond promptly.
The R.E.A.C.H. Trust Principles
Effective Date: July 4, 2026
Our Commitment
At R.E.A.C.H., we believe trust is earned—not assumed.
Every day, individuals entrust us with information that reflects their health, well-being, goals, relationships, and personal growth. We recognize that this trust carries an extraordinary responsibility.
Our mission is to leverage connected intelligence, artificial intelligence, wearable technology, validated assessments, behavioral science, and human expertise to help people improve their health, strengthen relationships, enhance resilience, and unlock human potential.
Everything we build begins with one simple belief:
Technology should strengthen people—not replace them.
The following principles guide every product, service, and decision across the R.E.A.C.H. ecosystem.
People Come First
Technology exists to serve people—not the other way around.
Every feature we build is intended to help individuals make more informed decisions, develop healthier habits, strengthen relationships, and improve overall well-being and performance.
We believe the greatest outcomes occur when intelligent technology enhances—not replaces—human judgment, compassion, and expertise.
Your Information Belongs to You
We believe your personal information should remain under your control.
We strive to collect only the information necessary to provide R.E.A.C.H. services and improve your experience.
- •We do not sell your personal information.
- •We do not sell your biometric information.
- •We do not sell your journal entries.
- •We do not sell your assessment responses.
- •We do not use your information for unrelated advertising purposes.
- •We do not repurpose your personal information for unrelated commercial data mining.
Your information exists to help you—not to become a product.
Data Minimization
We believe protecting privacy begins with collecting less.
R.E.A.C.H. is designed to collect only the information reasonably necessary to provide personalized services and operate the Platform.
Wherever practical, we minimize the collection of personally identifiable information and encourage privacy-conscious system design.
Examples include:
- •We do not require your legal name to create a R.E.A.C.H. Clarity account.
- •We do not require your home address.
- •We do not require government-issued identification.
- •Payment information is securely processed through trusted third-party payment providers.
- •You choose whether to connect wearable devices, enable location services, or share information through features such as Care Circle.
Less unnecessary collection means less unnecessary risk.
Privacy by Design
Privacy is not a feature added after development.
It is a design principle considered throughout the planning, development, deployment, and continuous improvement of the R.E.A.C.H. platform.
Whenever practical, we design our systems to:
- •Minimize unnecessary collection of personally identifiable information.
- •Protect information through layered security practices.
- •Limit access to authorized individuals.
- •Give users meaningful control over how information is shared.
- •Continuously strengthen privacy protections as technology evolves.
Security is Continuous
Cybersecurity is not a destination.
It is an ongoing commitment.
We continuously evaluate emerging threats, strengthen our security posture, improve operational practices, and implement safeguards designed to protect the confidentiality, integrity, and availability of information.
While no connected platform can guarantee absolute protection against cyber threats, we are committed to responsible security practices and continuous improvement.
Trust is built through vigilance.
Artificial Intelligence Should Empower People
Artificial intelligence is a powerful tool.
It should always remain exactly that—a tool.
R.E.A.C.H. uses AI to help users better understand information, recognize meaningful patterns, organize complex data, generate educational insights, and support informed decision-making.
AI should never replace professional judgment, meaningful human relationships, or personal responsibility.
We believe the future is not Artificial Intelligence.
The future is Connected Intelligence™—where technology and human expertise work together to improve lives.
Transparency Builds Trust
People deserve to understand how their information is used.
We are committed to communicating clearly about:
- •What information we collect.
- •Why we collect it.
- •How we use it.
- •How artificial intelligence works within R.E.A.C.H.
- •How we protect information.
- •Your rights and choices.
We believe transparency strengthens trust.
Human Expertise Matters
Technology alone does not improve lives.
People do.
R.E.A.C.H. is designed to connect intelligent technology with physicians, coaches, behavioral health professionals, researchers, chaplains, educators, financial professionals, organizational leaders, family members, and other trusted experts when appropriate.
We believe the most meaningful outcomes occur when technology strengthens human relationships rather than replacing them.
Responsible Innovation
Innovation carries responsibility.
As R.E.A.C.H. evolves, we continually evaluate the ethical, privacy, security, and societal implications of the technologies we build.
We are committed to developing solutions that are:
- •Responsible
- •Secure
- •Evidence-informed
- •Human-centered
- •Respectful of individual dignity
- •Designed to improve lives
We believe innovation should always be guided by integrity.
Continuous Improvement
Health evolves.
Technology evolves.
Cybersecurity evolves.
Artificial intelligence evolves.
People evolve.
R.E.A.C.H. is committed to learning, improving, and strengthening our platform every day through responsible innovation, user feedback, scientific advancement, and thoughtful stewardship of the trust placed in us.
Our Promise
We founded R.E.A.C.H. because we believe the future of health, well-being, and human performance is not about collecting more data.
It is about helping people better understand what their data means.
It is about connecting intelligent technology with trusted human expertise.
It is about empowering better decisions.
It is about strengthening relationships.
It is about improving lives.
Every decision we make is guided by one question:
Will this help people become healthier, stronger, wiser, more resilient, better connected, and more capable of reaching their full potential?
If the answer is no, we rethink it.
If the answer is yes, we move forward with purpose.
Our Promise to Every User
Whether you are using R.E.A.C.H. Clarity to improve your personal well-being or engaging with one of our enterprise solutions through your employer, healthcare organization, research institution, educational institution, military organization, or government agency, our commitment remains the same:
- •Protect Privacy.
- •Secure Information.
- •Use Artificial Intelligence Responsibly.
- •Respect Human Dignity.
- •Empower Better Decisions.
- •Strengthen Relationships.
- •Advance Human Potential.
The R.E.A.C.H. Standard
Trust is not built through words alone.
It is earned through every interaction, every decision, every safeguard, every innovation, and every commitment we keep.
That is the standard we hold ourselves to.
That is the responsibility we embrace.
Welcome to R.E.A.C.H.
Policies & Documents
Tap any section to expand and read the full policy.
What We Promise
- •We never sell or rent your personal data to third parties.
- •We do not use your data for advertising or cross-platform behavioral profiling.
- •You can export or permanently delete all your data at any time from Settings.
- •Biometric data from connected wearables is synced through secure, provider-authenticated channels only.
- •Location Intelligence is opt-in only — you control when tracking is active and can stop it at any time.
- •Care Circle notifications are anonymized using RUIDs — we never share your name or email with members.
Need More Information?
If you have questions about your data, want to request an export, or need to permanently delete your account, visit your Settings page or contact R.E.A.C.H. support.